Facility Management Services

Facility Management – Mission and Vision

Our Mission

Our mission is customer satisfaction and customer comfort. we want to gather all facility management requirements of all categories of customers in a single hub.

Our mission is to design, construct, and maintain an exceptional and cost effective living, learning and working environment.

Our Vision

Providing facility management services with best human resources in the region which can fulfill the customer needs.

  We believe in providing a solution which is made according to customer's demands. We want to provide a facility management system that is a complete solution for the clients seeking expert and experienced staff.

Core Values

Communication

  • We will listen carefully to understand the needs and concerns of others and value their input.
  • We will make every verbal and written effort possible to ensure the consistent and timely upward, downward, and lateral flow of information.
  • We will communicate professionally and not allow the use of inappropriate language or gestures.

Ethics

  • Our word will be our bond...honesty and integrity our way of doing business.
  • We will do the right thing because it is the right thing to do.
  • We will be "mission impossible" oriented, overcoming any obstacle preventing us from doing what needs to be done.
  • Dedication and hard work will be our hallmarks.

Improvement

  • We will continually look for new and better ways to accomplish our responsibilities.
  • "That's the way we have always done it" will never be the reason for continuing to do something.
  • We will recognize the need for formal on-going education to better learn our craft and will individually, and collectively seek out such opportunities.
  • Creativity and flexibility will be highly valued.

Performance Excellence

  • We will look, speak, and conduct ourselves professionally at all times.
  • We will consistently maintain a pro-active, "can-do" attitude.
  • We will approach our work in an organized, logical fashion--planning our work and working our plan.
  • We will maintain our tools and out equipment in a state of readiness, capable of responding to both our daily tasks and any emergencies.
  • Pride in our accomplishments and responsiveness will be our hallmarks.

Respect

  • We will earn the respect of students, faculty, staff, and co-workers by our dedication to providing them with outstanding service.
  • We will earn the respect of vendors and outside service providers by clearly stating our expectations from them and treating them as "partners" working toward the same objective.
  • We will provide a mutually supportive and positive working environment.
  • We will conduct ourselves courteously at all times.
  • We will show the same level of respect to those we work and who work for us, as we do to those we work for.
  • We will be known as consummate team players with a focus on working well with everyone.

Quality

  • We will seek the satisfaction of "a job well done" in every activity.
  • We will require vendors, service providers and co-workers to provide quality products and services because nothing less will be accepted.

Safety

  • We will learn and practice the safe use of equipment and products.
  • We will provide and wear the appropriate clothing and equipment required for working safely.
  • We will ensure that service providers follow safe work practices.

Service

  • Service to others is our reason for existing.
  • The needs of those we serve, not the clock, will dictate our service schedule.
  • Our customers will be made to feel comfortable and confident that we will provide a physical environment that meets their needs.
  • We are dedicated to and take pride in consistently providing a clean, well maintained, and properly function environment that allows students, faculty, and staff to meet their (not our) needs.
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